Consumer Resources
TELEPHONE SERVICES
PLEASE NOTE:
The following services are provided by Frontier Communications of
Rochester. For other telephone service providers, call their customer
service representatives.
Directory Assistance (411): Individuals
with disabilities may be exempted from (411) Local Directory Assistance
charges by obtaining an exemption certificate. Applications are
available from Frontier Customer Service Office
(585) 777-1200 and ABVI-Goodwill
(585) 232-1111
Calling Card (also available): This
calling card allows people with disabilities to receive operator
assistance on long distance calls at the direct dial rate. Persons
applying must be certified by a physician, ophthalmologist, optometrist,
or a representative of ABVI-Goodwill or the Rochester Rehabilitation
Center. The special calling card application is available from Frontier
Customer Services Office, (585) 777-1200,
ABVI-Goodwill, or Rochester Rehabilitation Center.
In addition: Monthly bills from
Frontier, (585) 777-1200, and from
Rochester Gas & Electric Corporation, an Energy East Company,
(585) 546-1100, are available in
Braille and large print upon request.
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